Privacy Policy

Effective Date: 2023-10-01

This Privacy Policy explains how New Britain Appliance Repair Experts collects, uses, and protects your personal information. By using our website, you consent to the data practices described in this policy.

Information We Collect

We collect information that you provide to us directly, such as your name, phone number, email address, and service details when you contact us or request a quote.

We may also collect information automatically, such as your IP address and browsing behavior on our website.

How We Use Information

We use your information to provide and improve our services, respond to inquiries, and communicate with you about your service requests.

We may also use your information for marketing purposes, such as sending promotional materials, unless you opt out.

Cookies and Tracking

Our website uses cookies to enhance user experience. Cookies are small data files stored on your device.

You can manage your cookie preferences through your browser settings.

Analytics and Third-Party Tools

We use analytics tools to understand how our website is used and to improve our services.

These tools may collect information about your usage patterns and may be governed by their own privacy policies.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your information with trusted service providers who assist us in delivering our services, under strict confidentiality agreements.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected.

When your information is no longer needed, we will securely dispose of it.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure.

User Rights

You have the right to access, correct, or delete your personal information at any time.

If you wish to exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them.

If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

Your continued use of our services after any modifications will constitute your acknowledgment of the changes.

Contact Us About Privacy